Thank you for being late (Thomas L. Friedman)

04 Apr 2017 by Paul Saris

I don’t like arriving late but what if, as Mr Friedman suggests in his book, it can create value. 

Hourglass

Being late, early in the process, can create time to reflect and, above all, clarity. Clarity we so often lack. Clarity we don’t seek because there’s no time. Clarity.

Like you, I acutely feel this pressure to meet deadlines. And often the pressure to meet these deadlines has a canny way of overshadowing the opportunity. 

There’ve been too many days when anxiety kicked in, when I just wanted to get things underway as soon as humanly possible, so not to lose any precious time. Dragging those around me into the doing, somehow trying to get on with the job. 

Until I noticed someone much wiser than me ask a client a few well-chosen questions. At face value, asking these questions seemed to challenge the deadline (we were supposed to be all go, right!), but instead it helped to achieve three things:

1/ brought more clarity around what’s required and why

2/ made everyone feel more confident doing their task, and

3/ culminated in better results, delivered on time

On reflection, my best work comes from having sound client insights. A few good questions, suitably put, go a long way. 

 

Btw, Friedman’s book is a good read if you'd like to find out more about how we must learn to be fast (innovative and quick to adapt), fair (prepared to help the casualties of change), and slow (adept at shutting out the noise and accessing their (our clients) deepest values) – all in the age of acceleration.

Related Posts. You might also like.

01 Sep 2020 by Steven Giannoulis

Becoming who we are

With a name like Giannoulis, I’m clearly not your traditional Kiwi of British colonial lineage. But I don’t think I am any less Kiwi than the decendants of Tasman or Cook. Like them, I come from immigrants and...

27 Aug 2020 by Jeremy Sweetman

The 101 of Augmented Reality

By now you've heard about Augmented Reality (AR), but are still really confused about what it all means. What makes it different from VR? Are there different kinds and do I need a device, goggles, 3D glasses or...

30 Jul 2020 by Mike Tisdall

Integrated Reporting Principles - Alignment in storytelling

There are a number of reasons why ‘alignment’ is a good word to keep in mind when planning your corporate reporting – and integrated reporting in particular. This eight minute video spells them out, and goes on...

28 Jul 2020 by Steven Giannoulis

10 things to consider when creating engaging office environm...

Moving into a new space or renovating an existing one is a fantastic opportunity to consider how to use the environment to engage key audiences like customers and important stakeholders. Their experience at your office...

view all