Thank you for being late (Thomas L. Friedman)
I don’t like arriving late but what if, as Mr Friedman suggests in his book, it can create value.
Being late, early in the process, can create time to reflect and, above all, clarity. Clarity we so often lack. Clarity we don’t seek because there’s no time. Clarity.
Like you, I acutely feel this pressure to meet deadlines. And often the pressure to meet these deadlines has a canny way of overshadowing the opportunity.
There’ve been too many days when anxiety kicked in, when I just wanted to get things underway as soon as humanly possible, so not to lose any precious time. Dragging those around me into the doing, somehow trying to get on with the job.
Until I noticed someone much wiser than me ask a client a few well-chosen questions. At face value, asking these questions seemed to challenge the deadline (we were supposed to be all go, right!), but instead it helped to achieve three things:
1/ brought more clarity around what’s required and why
2/ made everyone feel more confident doing their task, and
3/ culminated in better results, delivered on time
On reflection, my best work comes from having sound client insights. A few good questions, suitably put, go a long way.
Btw, Friedman’s book is a good read if you'd like to find out more about how we must learn to be fast (innovative and quick to adapt), fair (prepared to help the casualties of change), and slow (adept at shutting out the noise and accessing their (our clients) deepest values) – all in the age of acceleration.
ADAPT [uh-dapt] (verb). To adjust to the conditions or a new environment. To fit, change or modify something to make it suitable for a new use, purpose or situation. For many of us, we’ve now...
Adapt, Grow, Thrive
Today we move into Level 2 and begin the process of resuming life, and business, post the Covid crisis. With so much disruption and uncertainty, how do you begin to make sense of the road ahead to...
Get action-ready for Alert Level 3
From Tuesday 28 April we are moving to Alert Level 3. While many things will be the same – like working and learning from home - there are some significant changes. The week ahead is about ‘getting ready’ for the...
Planning for Level 3
As we move into the tail end of the 4-week Covid-19 lockdown, with many promising signs, we start to think about what happens next and how we’ll adapt to it. The four alert levels help us with our...