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Why we enter awards (and why we don’t make a big deal of winning them)

21 Sep 2026 by Mike Tisdall

Awards are an odd feature of the creative industry. They’re highly visible, widely celebrated, and often treated as shorthand for quality. At the same…

Why people stay (and why that matters more than awards)

21 Sep 2026 by Steven Giannoulis

The creative industry is known for movement. Agencies grow, shrink, merge and reinvent themselves. People come and go. Teams change. Churn is often tr…

What 'safe hands' really means

3 Sep 2026 by Steven Giannoulis

Over the last few years, I’ve noticed the idea of a “safe pair of hands” coming up more often in conversations about suppliers.
It’s hardly surprising…

Don't leave valuable thinking behind

13 Aug 2026 by Mike Tisdall

Organisations are producing more specialist reports than ever before.
Climate disclosures. Sustainability reports. Modern Slavery Statements. Each res…

50 Years Forward: Why corporate work helped us stay standing

30 Jul 2026 by Mike Tisdall

'Corporate work' is often misunderstood in creative circles. It’s sometimes characterised as safe, conservative or less interesting than con…

When more content means less clarity

20 Jul 2026 by Steven Giannoulis

In the uncertain and changing times of the last few years, organisations aren't communicating less. Actually it’s the opposite.
Whether it'…

What are your really buying? Outputs or outcome?

30 Jun 2026 by Steven Giannoulis

We get invited to our fair share of competitive RFP processes. One of the things I've noticed over recent years is that the conversations around…

50 Years Forward: Leading through uncertainty: Stewardship in real time

25 Jun 2026 by Steven Giannoulis

Before joining Insight in 2011, I’d spent many years on the client side in senior brand and marketing roles. I’d worked inside large organisations, wi…

The hidden cost of delay

23 Jun 2026 by Steven Giannoulis

A few months ago, I wrote about uncertainty becoming the new normal.
The response to that article was revealing, not because people disagreed, but bec…

50 Years Forward: Why most creative agencies don't last (and what we did differently)

8 Jun 2026 by Mike Tisdall

If you spend long enough in the creative industry, you begin to notice a pattern. Agencies appear with energy and ambition, gain attention, win work,…

Why the annual report is becoming your organisation’s source of truth

28 May 2026 by Mike Tisdall

Organisations are increasingly sharpening the way they tell their story.
Across this reporting season, we’re seeing leadership teams place greater emp…

When fragmented storytelling undermines audience trust

25 May 2026 by Steven Giannoulis

One of the most common communication challenges we see in large organisations isn’t a lack of strategy. In fact, most organisations we work with have…

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